FAQs

Frequently Asked Questions

Read our FAQs below. If you can’t find answers to your questions, please check our How it Works page, or contact us.

How much does it cost?

We charge an all-inclusive rate of $35 per hour for up to 4 Children for all care options. (Except Corporate events and Live-in Nannying, which is based on a proposal).

How do I pay my Nanny?

You don’t have to worry about paying your Nanny directly. We have two options for payment. Credit card payment made online at the time of booking. Or Bank transfer due before the work commences. If you prefer to pay via bank transfer, we can send an invoice to you prior to work commencing. We will then pay your nanny directly under the National Employment Standard.

What are the minimum number of hours I need to book?

Four hours is the minimum required to book one of our Educators.

How are you different to other Nanny agencies?

We do not charge any fees or subscription rates. You simply pay for the service and nothing more. Our Educators also bring a resource box to any Kidsclub Australia booking. This box of toys and activities will provide something different to what your child has readily available to them on a day-to-day basis. This gives added enjoyment, and can help encourage a bonding experience with the educator.

What cities and suburbs do you cover?

We currently cater to families throughout Melbourne, with educators based in the Melbourne CBD, Western Suburbs, Northern Suburbs, Eastern Suburbs and Mornington Peninsula.

How do I know if all of your Nannies qualifications are really up to date?

We keep records of all of our nannies’ qualifications. We can also send you a copy of these upon booking for you to sight before any work commences if requested.

If we use your services are we still eligible for the Child Care Benefit?

Yes. All of our Nannies are ‘Registered Carers’. Meaning that you meet the criteria for the Child Care Benefit, You may be eligible for the Registered Care rate. Get more information by clicking HERE.

If we use your services are we still eligible for the Child Care Rebate?

Unfortunately not. The childcare Rebate is only offered for children attending approved childcare. Which includes Long Day Care, Family Day Care, etc. Click HERE for more information.

Are there any dress standards for the nannies?

Yes! We have uniforms for exactly this reason. Our uniforms are designed for comfort and functionality in the childcare field.

Can we have our Nanny or Babysitter arrive early to get to know the children and our home?

Absolutely! We offer a free 15 minute consultation for first time bookings. This is redeemable in the 15 minutes prior to the booking commencing. If you feel you would like more time to get to know your Nanny, you can simply book them from an earlier time.

Search nanny availability or send us your questions. We look forward to talking with you. 

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